The Smarter HVAC Maintenance Plan
Make our plan your own. Create loyal customers by offering proactive service and innovative, user-friendly technology.
A Better, Smarter Maintenance Plan
Maintenance plans are a good way to retain customers and ensure you’re in their homes 1-2 times annually. But, with renewal rates hovering between 20% and 50%, they’re far from a sure thing. With Building36’s Smarter HVAC Maintenance Plan you can provide stellar customer service and build a customer base that keeps coming back, year after year.
Boost Customer Loyalty
Better service means happier customers; Our maintenance plan boasts an industry-leading 93% retention rate.
Increase Visibility
WIth your name on the thermostat and heavily-used app, customers associate your name with HVAC, rather than big tech brands, like Nest and ecobee.
Reduce Your Marketing Costs
On average, it costs $350 to acquire a new lead. Save on marketing costs by building a base of return customers you can rely on.
Smooth Out Peak-Season Demand
With 24/7 monitoring and alerts, you can identify issues in the off-season before they become peak-season disasters.
Everybody Wins!
It’s a Win-Win-Win Situation
Alarm.com security providers get to upsell their customers on smart thermostats with system monitoring without having HVAC expertise. You, the HVAC dealer, get the repair and replacement service. And, homeowners receive top-tier, expert service.
How it Works
Install a Building36 thermostat in the customer’s home. Thermostats proactively monitor HVAC systems 24/7.
A system issue is detected! Alerts are sent to you and the homeowner. Our triage team promptly follows up with additional details delivered right to your inbox.
The homeowner can conveniently schedule an appointment with you in the app, or you can proactively reach out.
Be Your Customers’ Go-To Service Provider
Gain a competitive edge with high-visibility branding and recurring touchpoints. In addition to exclusive-to-you in-app scheduling, you can add your company name and logo to system health reports.
Regular maintenance reminders and pre-season system tests also keep your business top of mind!
“Transforming our reactive service model business was critical. Leveraging HVAC analytics enables us to deliver a customer experience where customers are notified of a failure before it occurs ensuring the customer doesn’t go a night without heat or cool.”
— Tim M., Director of Smarter Home Solutions
Become a Partner
Our team will work closely with you to understand how you operate today and how best to incorporate the Smarter HVAC Maintenance Plan into your business model.
